The room was good value for money and brand-new and complete with quality products, terrace, good views. We were offered an exceptional service.

Great overall experience. Stylish and perfectly clean property with impeccable service and good value. Plenty of options, great food. The accommodating staff working throughout the hotel. Excellent, perfect location in the good area. Located 10 min walk away from Callao tube station.

Hip new hotel in a shopping area of Madrid. A lot of options, great food. Great value rooms with largest terrace, the best shower, as example, and excellent service. In the heart of the city, very convenient.

Not very friendly staff!

The food was brilliant and the staff were supper friendly and accommodating.

Perfectly clean and modern hotel, views are great, location is marvellous in cafes … plenty of cafes around. Brand-new and top quality room equipped with essentials you need for celebrating birthday😃👌

Nothing.

The rooms stylish and modern with terrace and good views. Brilliant food.

Unattractive views from the window.

Would recomand to stay here. The staff are pleasant, the hotel is wonderful and with exceptional location not far from metro stations, the centre of a shopping area so paradise for shoppers and foodies, and Prado Museum. The venue provides an excellent service.

The venue was nicely decorated and modern, I appreciated the stay and the location was magnificent right by the nearest restaurant, and all the major sites and one or two excellent restaurants. I got a great value for money and brand-new room with terrace. The staff was respectful and excellent, offered exceptional services. I came here for 2 nights and had a good stay.

Immaculately clean, comfy beds, friendly staff, helpful hotel manager, romantic flower delivery, great views.

Don't have any issues at all.

The management was superbly friendly, as well as the staff. The room was compact, high quality and with good views. The service was absolutely excellent.

Even though everything was perfect, some of the staff were not very friendly.

Great value and well-equipped room with climate control, a personal safe and an electronic key card. The location in the heart of the city.

Overall clean place with great views and great location near the historical center. Modern and brand-new room with a fairly clean bathroom. Exceptionally comfortable beds and climate control, a personal safe and an electronic key card. Excellent service from the affable, accommodating staff members. Really comfortable experience there...

I had a wonderful stay at a hotel in the heart of this city. The location is close to everything and right in the center of it all, which made it easy for me to get around. The cleanliness of the hotel was exceptional, and the facilities were top-notch. The staff were incredibly helpful and friendly, providing great suggestions of where to go and what to do. I particularly enjoyed the breakfast which had a great selection of delicious food. Transportation was also very convenient with easy access to public transport.

Nothing was perfect, but overall I really enjoyed my stay.

We had a good time. Everything was perfect, excellent service, magnificent location very close to the center of the city and all the major sites and one or two excellent restaurants. Appreciated the location right in the centre of Madrid. The lunch in Topolino close to the hotel had every choice imaginable.

The views were really bad.

enjoyed this overall clean and nicely decorated place, accommodating staff and brand-new rooms. the location a super close walk to city centre was great. there was an excellent restaurant relatively near the hotel. callao tube station was 10 min away. all the services were excellent. the whole experience was really comfortable.